Coaching and Training
Is developing exceptional leaders in order to remain vibrant, effective and competitive important to your senior care organization?
Patty Cisco, founder & certified coach for CISCO & CO shares her insights on coaching for leaders.
“I think the more important question is can you afford not to develop your leaders? “
If you are like my client’s, you are a high achiever and successful at working “in” your business. However, in senior health care’s fast paced, competitive, highly regulated environment, it is easy for even successful leaders to get caught in the trap of spending all of their time working “in” their business (those daily fires and task lists!), feel isolated, and miss opportunities to grow their business by working “on” it.
“Coaching is the single most important part of expanding others’ capabilities.”
– Larry Bossidy & Ram Charan
Engaging a coach keeps you focused on working “on” your business goals, such referrals, census or billable hours. Coaching is a co-creative relationship between a coach and you, or small groups. As a certified seasoned coach, I use my keen intuition and years of business success to support you, and be a creative catalyst to help you achieve your desired sustaining goals.
Coaching & Training Programs
Each coaching or training program is tailored to meet your specific needs, and can be delivered on-site or through webinars. We invite you to call 419.605.9777 to discover how coaching can improve your bottom line! A few of our popular coaching programs include:
- Performance Based Leadership: Performance based leadership coaching is the discipline of using relational influence to develop and empower others to perform at their highest level. Leaders learn how to connect and have positive influence with staff and other stakeholders on a very basic emotional level and in turn uncover the very essence of developing people, which results in higher performance levels.
- Sales Force Development: “Next Step” sales training program focuses on developing and reinforcing critical techniques and skills necessary to reach performance goals. From the fundamentals of networking, to handling objectives, this training instills confidence and competence in your team.
- Customer Satisfaction & Loyalty: “Connecting Hands & Heart” is a training program designed for employees at all levels, that brings out the special gifts that each employee has, and the contribution they make with each customer interaction every day, which in turn builds customer satisfaction (including employee satisfaction) and loyalty. “LeaderSHIFT” is a training program designed to help leaders understand that leadership itself is a service, and to see their role as service oriented leaders in the context of using their influence to develop people.
STRAIGHT TALK from Clients
Before we started coaching with Patty, our team was having difficulty thinking outside the box. We were in a rut and had done some things the same way for a long time. Patty helped us think as a team and look at possibilities of doing things differently in our marketing strategies. She also helped our service areas take a team approach in problem solving.As the Corporate Marketing Consultant I tried to go in and solve service areas problems, rather than work with them on their strengths and help them come up with the solution. After our small group, and one-to-one coaching sessions with Patty, she helped me see the difference in being a Coach, rather than just a problem solver.Patty’s past experience gives her the credibility to coach every service area in our senior healthcare industry. Her calm, observant, professional manner relates to every professional in our field. She has done her research and her life experiences, along with knowledge and wisdom make her an excellent coach! She is extremely effective and we look forward to continuing to coach with Patty.Teresa Scott, CMP, CASP |
